Customer Support & Reactivation Specialist (m,f): Norwegian or Danish or Swedish

Start: 8/05 or 29/05 

We are partnering with a leading global customer experience provider to recruit Norwegian-speaking Customer Support & Reactivation Specialists for an on-site role in Lisbon.

In this position, you will support a fast-growing subscription-based service, helping customers manage their accounts, improve their experience, and re-engage with the service. You will play a key role in delivering a smooth and high-quality customer journey across multiple European markets.

Your Role

• Support customers via outbound calls, email, and chat, ensuring a professional and engaging experience
• Contact former or inactive customers to understand their needs and encourage reactivation
• Assist with subscription management, including plans, deliveries, and account updates
• Provide clear and helpful information about products and services
• Identify customer concerns and off...