Job Description
Production Equipment Europe is a leading industrial distributor supplying over 90,000 products to customers nationwide. We are currently recruiting for a Customer Support/ Sales Specialist, to work at our head office in Galway to play a critical role in maintaining and providing resources to the growing number of customer clients internationally.
Responsibilities
- Develop good business relationships with new and existing customers.
- Processing customer purchase orders and enquiries.
- Manage and process customer enquiries by both phone and email.
- Identify opportunities to up and cross sell products as per customer requirements.
- Inform customers on the technical benefits of our products.
- Work and support external sales colleagues to ensure high level of customer service.
- Recognise, document and escalate customer issues or trends following appropriate communication &n...