Job Description
Customer Support Specialist
Location: Porto, Portugal
Contract Type: Full-time (On-site)
Languages: French(C2), English (B2+)
Working Hours: Rotational shifts
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Monday – Saturday: 07:00 – 19:00
Role Overview
We are looking for a service-driven and detail-oriented Customer Support Specialist to support French-speaking customers for a premium lifestyle and consumer brand.
You will be based on-site in Porto, delivering personalized support for digital products and services, while ensuring a high-quality customer experience in a regulated environment.
Key Responsibilities
- Handle incoming customer inquiries via phone, chat,...