Job Description
Are you passionate about helping people, solving problems, and delivering excellent service? Do you enjoy working in a dynamic, international environment where communication and empathy truly matter?
We are looking for French-speaking Customer Support Specialists to join a growing telecom-related customer service operation in Porto.
This is a fully on-site role, ideal for candidates living in or near Porto who are motivated, customer-oriented, and ready to grow within a professional service environment.
About the Role
As a Customer Support Specialist, you will be the first point of contact for French-speaking customers. Your mission is to provide a high-quality service experience by answering questions, resolving issues, and ensuring customer satisfaction across every interaction.
You will handle inbound contacts related to products, services, billing, technical questions, and general i...