Job Description
Customer Support Specialist (French-speaking)
Location: Porto (On-site)
Start Date: ASAP
Schedule: Monday to Saturday, 07:00 – 19:00 (rotational shifts)
Contract: Full-time
About the Role
Join an international customer support team in Porto, assisting French-speaking clients in a dynamic and fast-paced environment. This is a great opportunity to build your career in customer experience while working in one of Portugal's most vibrant cities.
What You'll Do
- Provide high-quality support to French-speaking customers
- Handle inquiries via phone, email, or chat
- Resolve issues efficiently while ensuring customer satisfaction
- Maintain accurate records in internal systems
- Work closely with internal teams to improve service quality
What We're Looking For
- Native / C2 French + good English lev...