Customer Support Specialist

Acorn

surrey, bc, Canada
Full-time
Posted June 17, 2026

Job Description

About ACORN PLMS

At Acorn PLMS, we are on a mission to transform the corporate learning experience. Our cutting-edge Performance Enablement Learning Management System (PLMS) software is powered by AI and designed to ensure that what people learn directly contributes to their exceptional performance in business. Corporate performance and learning needs a revolution, and Acorn PLMS is the antidote. We are the only solution that guides learners step by step to master the specific capabilities required for their roles, ultimately accelerating organisational performance.


We are open to individuals based in Vancouver, Canada – this is an in-office role.


About the Role

As our Customer Support Specialist, you’re a trusted partner to our customers - someone they can rely on when things feel complex or unclear. You take ownership of issues from start to finish, not just resolving tickets but helping customers feel confi...