Job Description
(Full remote – candidates must be based in Braga or Portugal)
Employment Type
Full-time
Job Overview
We are looking for a Danish-speaking Customer Support Representative to join an international support team. You will be responsible for assisting Danish-speaking customers via multiple channels, ensuring a high level of customer satisfaction while working fully remotely.
Responsibilities
Provide high-quality customer support in Danish via phone, email, and chat
Handle customer inquiries, complaints, and technical/basic product questions
Accurately document customer interactions in internal systems
Follow company processes, guidelines, and quality standards
Collaborate with internal teams to resolve complex cases
Maintain a professional, friendly, and customer-focused approach at all times
Requirements
C2 level in Danish (spoken and...