Job Description
Are you passionate about delivering excellence and fluent in Danish? Would you like to represent one of the world's most esteemed premium brands, renowned for innovation, quality, and elegance? Join our Lisbon team and be the voice of an iconic brand, inspiring customers across Europe!
About the Role
As a Customer Support Representative, you'll provide outstanding service to Danish-speaking customers, supporting them with inquiries, technical questions, and the premium experience they expect from a top-level European brand.
What You'll Do:
- Respond to incoming calls, emails, and chats from Danish-speaking customers
- Deliver first-class guidance, answers, and solutions in a friendly, professional manner
- Troubleshoot minor technical concerns and escalate complex cases
- Actively listen to understand every customer's needs, ensuring satisfaction
- Work in a collaborative, international environment, sharing be...