Danish-Speaking Customer Care Specialist – Digital Payments
Kats Recruitment
Job Description
Danish-Speaking Customer Care Specialist – Digital Payments – Remote (Portugal)
Introduction
Workster is partnering with a global leader in customer experience to recruit Danish-speaking Customer Support Specialists. This is a fully remote role within Portugal, supporting a digital payments and point-of-sale (POS) solution used by small and medium-sized businesses. It is an ideal position for those who enjoy helping businesses grow through technical and financial support.
Responsibilities
- Multichannel Support: Provide high-quality assistance via phone, email, and chat.
- Onboarding: Guide new users through account setup and initial onboarding processes.
- Logistics & Orders: Assist customers with product orders, tracking, and delivery inquiries.
- Technical Troubleshooting: Solve issues related to...