Job Description
About the Role
As a Department Manager, you’ll be the leader supporting and encouraging your whole team, creating an inclusive culture that promotes collaboration and an entrepreneurial spirit. You will ensure an excellent operational & visual experience for your store, customers & colleagues, and be aware of your store’s strengths, opportunities, and competitors. You will analyze and follow up on sales, and create plans to optimize results and profits.
A Day in the Life
Working at H&M means no two days are ever the same, but a typical day will include the following responsibilities.
Customer Sales & Profit
- You are responsible for the total OMNI customer experience in your store, ensuring visual and commercial curation according to global guidelines.
- Represent yourself and the H&M brand positively during customer interactions.
- Be aware of and take responsibility for your department's strengths, identifying co...