Digital Insurance Broker

Western Coast Insurance Services

Calgary, Alberta, Canada
Full-time
Posted March 20, 2026

Job Description

Proudly Canadian. Driven by Purpose. Rooted in Care.

Join a national team where people, purpose, and community come first. Western Financial Group was named a 2025 Top Insurance Employer by Insurance Business Canada and is home to more than 2,300 team members supporting over one million customers across 200+ locations across Canada

Digital Service Insurance Broker - Remote


Our Insurance Advisors are responsible for servicing a large personal lines book of business. This is a remote, work from home position that prioritizes retention and excellent customer service.


Here is what a typical day looks like

  • Processing changes to insurance policies and endorsements according to policy and procedure

  • Manage incoming call queues and maintain low wait times

  • Answer customer inquiries, striving for one touch resolution for the customers

  • Optimize sales opportunities in each call, while prioritizing ...