Digital Platform Support Analyst Position

Provincialcu

charlottetown, pe, Canada
Full-time
Posted May 26, 2026

Job Description

Join Provincial Credit Union as a Digital Platform Support Analyst, where your expertise in quality assurance and testing will elevate our member services. This role emphasizes testing and issue resolution for our digital solutions.

As a vital team member, you'll support the deployment and optimization of digital banking applications across Provincial Credit Union. Your responsibilities will include daily operational support, system monitoring, and ensuring that our technologies meet member needs efficiently. Act as a liaison between technical teams and business units to facilitate communication and enhance platform functionality.

Key Responsibilities:
• Manage quality assurance and testing for banking applications
• Identify and troubleshoot defects in systems
• Support implementation planning and coordination
• Provide operational assistance for digital platforms
• Train staff on platform updates and functionality

R...