Job Description
Manager Customer Experience
TD Canada Trust – Branch Manager role in Moose Jaw, Saskatchewan, Canada.
Location
Moose Jaw, Saskatchewan, Canada
Schedule
37.5 hours per week.
Salary
$57,100 - $80,600 CAD per year (base salary, variable pay and benefits).
Responsibilities
- Mentor a team by showcasing exceptional experiences in every customer interaction and achieving operational excellence and personal‑development objectives.
- Meet customer demands and compliance requirements by maintaining employee scheduling and ensuring all policies, procedures and guidelines of conduct are followed.
- Collaborate with One TD partners to help all customers in a way that suits their needs best.
- Support the frontline staff in resolving complaints as per customer‑problem‑resolution guidelines; encourage senior team members to act as a point of escalation and take personal ownership as re...