Director DevOps and SRE

Manulife Financial

toronto, on, Canada
Full-time
Posted May 27, 2026

Job Description

Position Responsibilities

  • The ideal candidate is a highly engaged and experienced engineer that will lead hands‑on DevOps and SRE teams in a fast‑paced, multi‑functional delivery model motivated by value generation. They are comfortable building consensus with senior partners and are experienced at leading enterprise technology organizations.
  • Lead, build, transform, and scale a high‑performing, unified organization comprising DevOps, Site Reliability Engineers, Platform Engineering, and a Global Operations team.
  • Establish clear accountability across L1, L2, and L3 support tiers, embedding operational ownership within engineering delivery teams.
  • Ensure platforms are production‑ready, resilient, and cost‑optimized.
  • Implement and mature Site Reliability Engineering practices, including error handling and automated remediation.
  • Own production reliability, incident response, and service continuity across global platform...