Director, Hospitality Technology Delivery

Four Seasons Hotels and Resorts

toronto, on, Canada
Full-time
Posted June 05, 2026

Job Description

The Director of Delivery Lead Hotel Systems is accountable for end‑to‑end delivery of all applications managed within the Hotel Systems portfolio. This role provides strategic and execution leadership across enterprise hotel technology platforms including PMS, POS, Rapid Response, Spa and Table Management Systems. The role ensures delivery of new and/or upgrade outcomes are tightly aligned to business priorities, hotel operations needs, and enterprise technology standards.

Key Responsibilities

Strategy & Business Planning

  • Owns the delivery strategy and execution roadmap for the Hotel Systems application portfolio, aligning with enterprise technology strategy and hotel business objectives.
  • Partners with vendors, platform owners and architecture leaders to translate strategic priorities into executable delivery plans with clear outcomes and milestones.
  • Leads prioritization and sequencing of initiatives across the Hotel Systems l...