Director of Client Success at AltaML

AltaML

calgary, ab, Canada
Full-time
Posted June 08, 2026

Job Description

Elevate client relationships as the Director of Client Success at AltaML. This strategic leadership role ensures clients achieve measurable value from AI-driven solutions through effective delivery and partnership.
In this senior role, you’ll manage complex client engagements and oversee delivery outcomes. Your expertise in client success, delivery management, and strategic insight will be vital. You will drive adoption strategies, oversee stakeholder satisfaction, and identify growth opportunities while nurturing long-term partnerships that yield impactful results.
Key Responsibilities:
• Own client relationships for active engagements
• Oversee outcomes and delivery quality across teams
• Ensure timely identification of renewal and expansion opportunities
• Conduct milestone and budget reviews weekly
• Manage project risk and scope decisively
Requirements:
• 7+ years in client success or senior delivery role
• Proven executive-level relationship manageme...