Job Description
Pursue your leadership passion as the Director of Customer Success at Dialogue in Montreal. This role revolves around nurturing relationships and driving growth for enterprise accounts.
Dialogue, Canada’s leading virtual care provider, seeks an experienced leader to elevate their Enterprise Account Management team. You will foster strategic relationships, mentor senior managers, and create retention strategies. Collaborate across functions to ensure services meet clients' evolving needs and derive measurable value.
Key Responsibilities:
• Lead a team of senior account managers
• Build strategic relationships with C-suite executives
• Design and implement client retention strategies
• Represent Dialogue at industry conferences and events
• Align cross-functional teams to meet client needs
Requirements:
• 5+ years managing complex, cross-functional solutions
• Proven negotiation experience with senior executives
• Bilingual in French and English
• Stro...
Dialogue, Canada’s leading virtual care provider, seeks an experienced leader to elevate their Enterprise Account Management team. You will foster strategic relationships, mentor senior managers, and create retention strategies. Collaborate across functions to ensure services meet clients' evolving needs and derive measurable value.
Key Responsibilities:
• Lead a team of senior account managers
• Build strategic relationships with C-suite executives
• Design and implement client retention strategies
• Represent Dialogue at industry conferences and events
• Align cross-functional teams to meet client needs
Requirements:
• 5+ years managing complex, cross-functional solutions
• Proven negotiation experience with senior executives
• Bilingual in French and English
• Stro...