Director of Legal Service Design at McCarthy Tétrault

McCarthy Tétrault LLP

toronto, on, Canada
Full-time
Posted June 14, 2026

Job Description

Lead the transformation of legal services with McCarthy Tétrault as the Director of Legal Service Design. This role focuses on designing scalable, AI-enabled processes and frameworks to enhance client engagements and operational efficiency.
Join McCarthy Tétrault's MT>Forge division, where you'll drive innovative legal service delivery. Your hands-on leadership will involve building workflows, managing relationships, and ensuring high-quality outcomes. You will translate legal expertise into repeatable processes, contributing to a culture rooted in collaboration and excellence.
Key Responsibilities:
• Design end-to-end delivery processes for legal services
• Build operational frameworks and quality checklists
• Serve as operational lead on client engagements
• Collaborate with lawyers to standardize processes
• Partner with technical teams for AI workflow requirements
Requirements:
• J.D. or LL.B. from a recognized law school
• Minimum 7 years in legal pra...