DIRECTOR, OPERATIONS

MSC - Mediterranean Shipping Company

Montreal, Quebec, Canada
full-time
Posted March 22, 2026

Job Description

Job Description

The Director of Operations provides strategic and operational leadership for export and transshipment activities, port operations, and stakeholder partnerships. This role ensures safe, compliant, and efficient end to end vessel operations; drives service performance and cost stewardship; and strengthens relationships with terminals, port authorities, and regulatory bodies. The Director builds and leads a high performing team, enables data driven decision making, and fosters a collaborative, high accountability culture that consistently meets service, quality, and financial objectives. 

Level of Responsibility  

Ownership of short to mid-term (1-3 years) execution of functional strategy and operational direction of area. Decision-making with broad and strategic implications. Problems faces are often complex and may require extensive investigation / analysis.   

Key Tasks