Job Description
Become the heart of hospitality at Dorian, Autograph Collection in Calgary by taking on the Guest Experience Manager role. Focus on exceptional guest service and smooth operations while leading a passionate team.
This role requires a strong leader to manage day-to-day hotel operations effectively. You’ll serve as the main point of contact for guest issues, ensuring swift resolutions and a seamless experience. Collaborate with Front Office, Housekeeping, Food & Beverage, and Engineering to uphold Marriott’s Brand Standards and provide outstanding service.
Key Responsibilities:
• Lead with integrity and inspire your team
• Act as the primary contact for guest complaints
• Monitor check-in and check-out efficiencies
• Conduct regular audits and hotel walkthroughs
• Support staff training and operational excellence
Requirements:
• Two years’ experience as a Front Office Supervisor
• Education in Hospitality or...
This role requires a strong leader to manage day-to-day hotel operations effectively. You’ll serve as the main point of contact for guest issues, ensuring swift resolutions and a seamless experience. Collaborate with Front Office, Housekeeping, Food & Beverage, and Engineering to uphold Marriott’s Brand Standards and provide outstanding service.
Key Responsibilities:
• Lead with integrity and inspire your team
• Act as the primary contact for guest complaints
• Monitor check-in and check-out efficiencies
• Conduct regular audits and hotel walkthroughs
• Support staff training and operational excellence
Requirements:
• Two years’ experience as a Front Office Supervisor
• Education in Hospitality or...