Job Description
Support a seamless travel experience as an Operational Service Representative with Drake International in Mississauga. Focus on customer service during the FIFA event from mid-May to July 5.
This role is vital in managing heightened passenger volume at the airport. As an Operational Service Representative, you will engage with travelers, offering wayfinding assistance and ensuring passenger safety. Your impact will be evident as you facilitate smooth operations and enhance customer satisfaction in this temporary position.
Key Responsibilities:
• Provide wayfinding and directional help to travelers
• Deliver exceptional customer service during busy periods
• Assist in managing passenger congestion and flow
• Offer hands-on support with service-related needs
• Maintain professionalism in public and secure areas
Requirements:
• Strong communication and interpersonal abilities
• Customer service orientation with a positive demeanor
• High-volume, fast-paced...
This role is vital in managing heightened passenger volume at the airport. As an Operational Service Representative, you will engage with travelers, offering wayfinding assistance and ensuring passenger safety. Your impact will be evident as you facilitate smooth operations and enhance customer satisfaction in this temporary position.
Key Responsibilities:
• Provide wayfinding and directional help to travelers
• Deliver exceptional customer service during busy periods
• Assist in managing passenger congestion and flow
• Offer hands-on support with service-related needs
• Maintain professionalism in public and secure areas
Requirements:
• Strong communication and interpersonal abilities
• Customer service orientation with a positive demeanor
• High-volume, fast-paced...