Dutch Speaking Customer Service Agent - Work In Sofia - Fully Paid Relocation

Patrique Mercier Recruitment By Nellie

Utrecht, Utrecht, Netherlands
Full time
Posted June 03, 2026

Job Description

Patrique Mercier Recruitment FR is excited to offer an excellent opportunity for a Dutch Speaking Customer Service Agent to join a leading company in Sofia, Bulgaria. This position comes with a fully paid relocation package, allowing candidates to work in a dynamic and multicultural environment while advancing their customer service career.


Responsibilities

  • Provide outstanding customer support to Dutch-speaking clients through multiple channels including phone, email, and chat.
  • Assist customers with inquiries about products, orders, returns, and other service-related concerns.
  • Resolve customer complaints effectively, ensuring a high level of satisfaction.
  • Maintain accurate and detailed records of customer interactions within the CRM system.
  • Collaborate with internal teams to enhance the overall customer experience.
  • Participate in training and development sessions to improve both product knowledge and customer servi...