Job Description
Join us at Mercier Consultancy as a Dutch Speaking Travel Consultant in our Customer Service Department! We are looking for enthusiastic individuals who are fluent in Dutch to provide exceptional service to our Dutch-speaking clients. This is a fantastic opportunity to work in a dynamic environment where your love for travel and dedication to customer satisfaction will shine.
In this role, you will be the primary point of contact for our clients, assisting them with their travel inquiries, and providing support throughout the booking process. Your ability to converse fluently in Dutch will be essential in understanding our clients' needs and ensuring that their travel experiences are seamless and enjoyable.
Responsibilities
- Handle incoming inquiries from Dutch-speaking clients via phone, email, and chat
- Provide detailed information about travel products, services, and destinations
- Assist clients with making bookings and resolving any issue...