Dynamics 365 Enterprise AI Architect

Capgemini

New York, NY, United States
Full-time
Posted June 08, 2026

Job Description

Dynamics 365 Enterprise AI Architect

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

**Locations: New York, NY / Chicago, IL / Atlanta, GA / Charlotte, NC / Columbia, SC**

**No sponsorship available (including H1B, OPT, CPT)**

**Position Overview**

We are seeking a **Dynamics 365 Enterprise AI Architect** to lead the enterprise architecture and target-state design for a Microsoft-based customer engagement and contact center ecosystem.

This role will define and drive architecture across **Dynamics 365 Customer Service, Dynamics 365 Sales, Omnichannel, Copilot Studio, Azure, Power Pla...