E-Commerce Specialist Focusing on Online Customer Experience

Kohl & Frisch Limited

toronto, on, Canada
Full-time
Posted June 06, 2026

Job Description

Elevate the digital presence of a leading e-commerce platform. As an E-Commerce Specialist, you'll enhance customer experiences through impactful marketing strategies and website optimizations.

This role is critical within the e-commerce team, requiring 3-5 years of experience in digital merchandising. You will develop acquisition strategies, manage email marketing, and optimize product listings. Your performance analysis will drive recommendations to improve the customer journey and enhance conversion rates.

Key Responsibilities:
• Manage website content and optimize listings on Shopify
• Create high-impact product descriptions and email copy
• Develop paid and organic traffic acquisition strategies
• Execute email marketing campaigns with detailed analysis
• Provide customer service support to marketing associates

Requirements:
• Bachelor’s degree in marketing or business administration
• 3-5 years in e-...