End User Support Specialist

Sharp Brains Solutions

rural municipality of headingley, mb, Canada
Full-time
Posted May 26, 2026

Job Description

We are hiring a Freelance EUC L1 / Smart Hands Support Engineer for onsite IT support assignments in Headingley, Manitoba, Canada.

Company: Sharp Brains Solutions

Location: Headingley, Manitoba, Canada

Job Type: Freelance / Contract / On-Demand Dispatch Support

Work Model: Onsite

Key Responsibilities:

  • Provide onsite EUC L1 and Smart Hands support
  • Troubleshoot desktops, laptops, printers, and peripheral devices
  • Perform hardware installation, replacement, and basic break/fix support
  • Assist with basic network connectivity and cabling tasks
  • Update tickets and document completed work activities
  • Coordinate with remote technical teams and follow operational procedures

Required Skills:

  • Experience in Desktop Support, EUC Support, or Smart Hands support roles
  • Knowledge of Windows OS, hardware troubleshooting, and basic networking
  • Fami...