English-Speaking Customer Support Specialist | Financial Services

Confidential

Lisbon, Lisbon, Portugal
full time
Posted June 13, 2026

Job Description

Empower Digital Banking. Deliver Support That Builds Trust.

Are you a confident English speaker with a passion for helping people and an interest in finance? Join our team as a Customer Support Specialist for a leading digital banking platform, where you'll provide world-class assistance to users navigating their accounts and financial services.

What You'll Do

  • Deliver outstanding customer support in English across chat, phone, and email.
  • Resolve account-related and technical inquiries with clarity, professionalism, and empathy.
  • Work with sensitive financial information, ensuring accuracy, privacy, and compliance.
  • Collaborate with experienced teams to enhance both customer experience and internal processes.

What Were Looking For

  • Fluent English communicator (C1C2 level), an Irish accent is a welcome plus!