Enterprise Customer Delivery Principal at Maxa AI

Maxa

montreal, qc, Canada
Full-time
Posted June 06, 2026

Job Description

Become a pivotal figure in customer success at Maxa AI as an Enterprise Customer Delivery Principal. Manage complex implementations that transform fragmented data into trusted insights for clients.

Maxa AI is on the lookout for a Delivery Principal who can harmonize customer relationships and manage delivery excellence. Your expertise will be vital in fostering C-suite dialogue, driving expansion, and maintaining rigorous governance throughout the delivery process. You will champion the operational metrics that matter.

Key Responsibilities:
• Serve as executive counterpart to enterprise customers
• Lead Steering Committee meetings with strategic oversight
• Navigate complex negotiations regarding budget and scope
• Identify opportunities for account expansion post-delivery
• Ensure accountability during UAT and production phases

Requirements:
• Minimum of 10 years in complex data delivery roles
• Proven su...