Job Description
Location: Remote/Hybrid
Travel Required: 20-25% Travel across North America
Position Summary
The Enterprise Delivery Manager (EDM) ensures stable delivery, clear requirements, and predictable execution for our largest enterprise customers—owning delivery coordination, release sequencing, and cross‑functional execution while maintaining client accountability and internal boundaries.
Key Responsibilities
Enterprise Delivery & Release Execution
- Own enterprise release calendars and production readiness
- Coordinate deployments across internal and client teams
- Ensure client‑owned prerequisites are completed before work proceeds
Requirements & Change Leadership
- Lead requirements gathering and clarification; define acceptance criteria and actionable work items
- Lead client process and operational change
Issue & Risk Coordination
- Triage issues to SMEs and c...