Job Description
Join Woodbine Entertainment as a Player Services Specialist, delivering high-quality customer experiences. Engage guests with friendly assistance in wagering and racing programs.
This position requires a dynamic individual ready to enhance the customer experience at Woodbine Entertainment. You will welcome and assist customers, educating them on betting methods and available services. Ensuring a vibrant atmosphere, you will also manage promotional items and facilitate interactions during racing events.
Key Responsibilities:
• Provide courteous service to customers and answer inquiries
• Offer guidance on wagering and self-service machine use
• Sell racing programs and manage promotional items
• Reconcile sales and track product performance
• Support first-level service on wagering equipment
Requirements:
• Energetic with strong interpersonal skills
• Effective communicator under pressure
• Able to work professionally in diverse settings
• Knowledge o...
This position requires a dynamic individual ready to enhance the customer experience at Woodbine Entertainment. You will welcome and assist customers, educating them on betting methods and available services. Ensuring a vibrant atmosphere, you will also manage promotional items and facilitate interactions during racing events.
Key Responsibilities:
• Provide courteous service to customers and answer inquiries
• Offer guidance on wagering and self-service machine use
• Sell racing programs and manage promotional items
• Reconcile sales and track product performance
• Support first-level service on wagering equipment
Requirements:
• Energetic with strong interpersonal skills
• Effective communicator under pressure
• Able to work professionally in diverse settings
• Knowledge o...