Job Description
Position Overview
ERP Key User – EWM
12‑month contract (limited term).
Location: 25 Wolseley Court, Cambridge, Ontario (Onsite).
Schedule: Monday–Friday, 8:30am–4:30pm.
Primary Duties and Responsibilities
During the project, deployment, or evolution phases of the ERP, the Key User will:
- Enable business process development and solution design.
- Provide input for detailed design to help reduce resolution time for business process issues.
- Qualify and relay user needs to maximize satisfaction and drive improvement when needed.
- Express change requests (business requirements to adjust the ERP solution).
- Ensure implementation and data quality.
- Co‑build use cases with BPOs and SMEs, build detailed scenarios, identify appropriate test data, and execute test scripts.
- Give feedback on IT solutions provided (user interface, user experience).
- Support or participate i...