Job Description
Estimator
The Estimator’s primary responsibility is to create estimates, coordinate repair needs for customers including all communication, inform and update customers and insurance companies throughout the repair process, accurately assess damage, document and parts needed, and work with all team members in achieving repair facilities KPIs.
Key Responsibilities
- Ensure consistent execution of WOW plan.
- Write accurate estimates for damage and repairs.
- Provide customers with accurate and timely information, guiding them through the repair process.
- Ensure ASE is updated accurately with important details from every customer interaction.
- Ensure compliance with all insurance requirements.
- Communicate all customer requests and needs to the appropriate team members.
- Participate in daily “production walks” with the Management Team.
- Attend training, information sessions and workshops recommended by...