Job Description
What The Role Is About
You'll be supporting customers who use Dyson products - everything from high-tech vacuums to hair tools and air purifiers. Your job is to help people get the most out of their devices, troubleshoot issues, and provide solutions that make their daily lives easier. It's a role where you learn fast, solve real problems, and become a mini expert in Dyson's technology.
You will:
- Handle calls, emails and messages from Norwegian-speaking Dyson customers
- Guide users on how to get the best out of their Dyson products
- Troubleshoot technical issues with clarity and patience
- Process repairs, warranty claims and replacements
- Recommend products based on customer needs
- Communicate in a friendly, professional way that leaves customers feeling supported
Requirements
Fluency in Norwegian + good English skills
- A calm, solution-oriented mindset
- ...