Executive - Personal Financial Services Telemarketing (Cards Portfolio)

Hong Leong Bank Berhad

Petaling Jaya, Selangor, Malaysia
Full time
Posted June 13, 2026

Job Description

If you are looking to excel and make a difference, take a closer look at us…

Functional (job responsibilities)
  • Engage existing customers via phone for cross-selling purposes, promoting HLB credit cards and personal loans utilizing effective probing, qualifying, and closing skills.
  • Cross-sell and up-sell an array of credit card portfolio products to the existing customer base.
  • Explain HLB product offerings and promotions, and pre-qualify customers based on specific credit criteria.
  • Ensure daily and monthly productivity targets are achieved, striving to exceed sales performance indicators set by management.
  • Maintain and uphold service standards, ensuring strict adherence to compliance, consistency, and the Code of Conduct & Ethics policy in all product offering efforts at all times.
  • Keep abreast of competitive issues, new products, and overall financial market trends.
  • Actively participate in providing constructive fee...