Job Description
DESCRIPTION
The Seller Flex/Warehouse integration/ PCP Program Manager is responsible for the operational strategy for these channels, defining the goals for key metrics (LSR, CR, FDPS, Return Rate, Concessions, Inbound defects, handling time, UPS), lead change management of new product features and topology changes, hold operational teams accountable for meeting the goals pointing gaps and opportunities. The PM inspect speed, FDPS and cost inputs to uncover improvement oportunities to enhance seller and fulfillment experience working in partnership with the Speed PMs, supply chain, 3P and Transportaiton teams to implement actions. The PM inspects seller volume and ASIN profile and suggests the optimal channel for the selection using the channel laddering model and work with peers to migrate sellers and selection among channels. The PM will be the STL from Ops side for the launch of Smart Connect, AMZL pick at seller´s warehouses and drop off points. The Seller Flex/WI/PCP PM looks ...
The Seller Flex/Warehouse integration/ PCP Program Manager is responsible for the operational strategy for these channels, defining the goals for key metrics (LSR, CR, FDPS, Return Rate, Concessions, Inbound defects, handling time, UPS), lead change management of new product features and topology changes, hold operational teams accountable for meeting the goals pointing gaps and opportunities. The PM inspect speed, FDPS and cost inputs to uncover improvement oportunities to enhance seller and fulfillment experience working in partnership with the Speed PMs, supply chain, 3P and Transportaiton teams to implement actions. The PM inspects seller volume and ASIN profile and suggests the optimal channel for the selection using the channel laddering model and work with peers to migrate sellers and selection among channels. The PM will be the STL from Ops side for the launch of Smart Connect, AMZL pick at seller´s warehouses and drop off points. The Seller Flex/WI/PCP PM looks ...