Job Description
Elevate your career with Xerox as a Field Service Technician delivering top-notch customer service and expertise in device repair. This role combines mechanical skills with a focus on client satisfaction, ensuring devices run smoothly.
As part of Xerox’s growing Technical Services division, this position is vital for maintaining client trust and operational excellence. You will utilize electro-mechanical skills and receive rigorous training to thrive in a fast-paced environment. Your responsibilities will center around productivity, including achieving key metrics related to service calls and efficiency.
Key Responsibilities:
• Provide exceptional service and support to clients
• Repair devices using electro-mechanical skills
• Meet productivity goals including 5 calls daily
• Maintain low parts costs and timely response
• Complete required training and understand protocols
Requirements:
• Experience in electro-mechanical repair and troubleshooting
• Stron...
As part of Xerox’s growing Technical Services division, this position is vital for maintaining client trust and operational excellence. You will utilize electro-mechanical skills and receive rigorous training to thrive in a fast-paced environment. Your responsibilities will center around productivity, including achieving key metrics related to service calls and efficiency.
Key Responsibilities:
• Provide exceptional service and support to clients
• Repair devices using electro-mechanical skills
• Meet productivity goals including 5 calls daily
• Maintain low parts costs and timely response
• Complete required training and understand protocols
Requirements:
• Experience in electro-mechanical repair and troubleshooting
• Stron...