Financial Counselor - Self Pay Advocacy - Full-time with Benefits

Job Summary

Supports, and is responsible for incorporating into job performance, the Frederick Health (FH) mission, vision, core values and customer service philosophy and adheres to the FH Compliance Program, including following all regulatory requirements and the FH Standards of Behavior.

Under general direction of the Medicaid Advocacy and SelfPay Manager, this position is responsible for counseling patients regarding insurance benefits and recommend alternate sources of payments and financial assistance to uninsured/underinsured patients and families. Assist patients with applying for Medicaid coverage and private insurance applications through the Healthcare Marketplace. The Patient Financial Counselor assists in obtaining discounted care for under income candidates and helps them resolve any current outstanding debt on existing accounts.

Example of Essential Functions: