Job Description
Position Summary
The Fleet Operations Agent I supports the daily operations of the Fleet Operations team while contributing to the design and maintenance of scalable solutions that improve how the team delivers customer service. Under the general direction of the Fleet Operations Manager, the Agent handles a mix of customer-facing support, structured data work, and direct contribution to automation initiatives, including operational tooling, scheduled jobs, and internal reporting. This role is intended as an entry point into Fleet Operations with clear growth potential into more advanced operations engineering, automation, and process design responsibilities as skills develop.
Essential Duties and Responsibilities
Automation and Tooling
- Collaborate in building and maintaining scheduled automation jobs that interact with internal APIs across fleet management, scheduling, asset, and provisioning platforms.
- Collaborate in designing Pow...