Job Description
Customer Support Consultant – Remote (USD Compensation)
SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders such as MasterCard, Calm, and MacPaw since 2010 to deliver secure customer and technical support in 30+ countries.
We support clients in 60 languages across diverse industries. Join our community and thrive in a multicultural, multinational environment from the comfort of your home office.
What you will do
- Deliver outstanding customer support via chats and emails
- Build strong and lasting customer relationships
- Keep up with evolving tools and technology
- Handle sensitive customer data with care and security
- Apply the latest customer happiness practices
- Maintain deep understanding of client solutions and meet KPIs
- Communicate with developers andัลฟ ਜਾਂ cross‑functional specialists