Design, create, and oversee an effective fraud management operation within the telecom sector, implementing industry-leading strategies to safeguard revenue streams, uphold business reputation, mitigate the risk of regulatory fines, minimize subscriber losses, and prevent disruptions to overall operations
Key Accountabilities And Decision Ownership
Effectively manage the general Fraud Management operations to ensure incidents of fraud and potential fraud are timely identified and mitigated to prevent financial and non-financial losesEnsure that, adequately controls and systems are deployed to prevent and detect fraudulent incidents and activities relating to but not limited as follows – (SIM box, roaming fraud, high usage, SMS spamming, SMS A2P bypass, PABX, Recharge abuse, IRSF/PRS, commission abuse)Coordinate fraud risk reviews of key products and services as required as per Security-by-Design strategyLead in the identifi...