Job Description
Join IWG as a Community Associate in Fredericton, NB, where you empower businesses. Engage with clients while managing administrative duties that enhance their workplace experience.
As a Community Associate, you’ll specialize in customer service, tackling various inquiries from clients in a busy coworking environment. Your role encompasses providing support to customers, managing service tickets, and overseeing events in collaboration with the Community Manager. You’ll play a vital part in creating a community atmosphere while ensuring efficiency.
Key Responsibilities:
• Respond to customer requests effectively
• Coordinate networking events and e-invites
• Maintain accurate service invoicing
• Provide IT assistance for meeting setups
• Ensure the centre is organized and welcoming
Requirements:
• Minimum of 1 year in customer service
• Excellent communication and interpersonal skills
• Confident with MS Office and technology
• Ability to solve proble...
As a Community Associate, you’ll specialize in customer service, tackling various inquiries from clients in a busy coworking environment. Your role encompasses providing support to customers, managing service tickets, and overseeing events in collaboration with the Community Manager. You’ll play a vital part in creating a community atmosphere while ensuring efficiency.
Key Responsibilities:
• Respond to customer requests effectively
• Coordinate networking events and e-invites
• Maintain accurate service invoicing
• Provide IT assistance for meeting setups
• Ensure the centre is organized and welcoming
Requirements:
• Minimum of 1 year in customer service
• Excellent communication and interpersonal skills
• Confident with MS Office and technology
• Ability to solve proble...