Job Description
French-Speaking Customer Advisor – Porto, Portugal
About the Role
We are looking for a French-speaking Customer Advisor to join an international team in Porto, supporting the Bouygues Telecom project. In this role, you will assist customers across multiple channels, providing support on subscriptions, billing, and basic technical issues while delivering a high-quality customer experience.
Key Responsibilities
- Handle incoming calls from Bouygues Telecom customers
- Provide assistance with subscriptions, billing, and technical inquiries
- Offer personalized solutions and ensure customer satisfaction
- Deliver professional and friendly support across all interactions
- Represent and promote the Bouygues Telecom brand values
Requirements
- French: Native or C2 level
- No previous experience required (full training pr...