Job Description
Customer Support Specialist – French & German Speaker | Porto (Hybrid)
Location: Porto, Portugal
Work Model: Hybrid
Schedule: Monday to Friday
Languages Required: French (C1 minimum) & German (B2 minimum)
About the Role
Are you looking for an international experience in Portugal while working for a global company?
We are currently recruiting French-speaking talents with an intermediate to advanced level of Italian for a Customer Support position based in Porto. You will join an international and multicultural environment and support customers for well-known global brands.
Your Responsibilities
- Provide customer support via phone, email, and chat
- Assist customers with inquiries related to products, services, subscriptions, or payments
- Ensure a high level of customer satisfaction and professionalism
- Manage and update customer information in internal systems
- Collabo...