Job Description
We're hiring!!
French-Speaking Customer Advisor – Porto, Portugal (For EU CITIZENS or RESIDENTS IN PORTUGAL)
About the Role
We are looking for a French-speaking Customer Advisor to join an international team in Porto, supporting the Bouygues Telecom project. In this role, you will assist customers across multiple channels, providing support on subscriptions, billing, and basic technical issues while delivering a high-quality customer experience.
Key Responsibilities
Handle incoming calls from Bouygues Telecom customers
Provide assistance with subscriptions, billing, and technical inquiries
Offer personalized solutions and ensure customer satisfaction
Deliver professional and friendly support across all interactions
Represent and promote the Bouygues Telecom brand values
Requirements
French: Native or C2 level
No previous experience required (full training provided)
Strong communication and problem-solving skills
Basic compute...