French Speaking Customer Advisor (on-site)

Ignite

Lisbon, Lisbon, Portugal
full time
Posted June 05, 2026

Job Description

Are you a great communicator who loves the energy of a big city? We are looking for French-speaking Customer Advisors to join our lively team in the heart of Lisbon.

In this role, you do more than just answer phones; you will represent a leading global Payment Solutions provider. You will help businesses and individuals manage their digital transactions, making sure their financial experience is smooth, safe, and successful.

Your Responsibilities

As a customer advisor, you do more than just answer questions. You help users navigate the online payment world and make sure their money transfers go smoothly.

KEY RESPONSIBILITIES

  • Expert Help: Support French-speaking customers via phone calls, emails, and live chat with payment questions, account issues, and technical troubleshooting.
  • Problem Solving: Look into and fix problems with transactions, billing errors, and account security while ...