Job Description
Ready to dive into the heart of the digital economy? We are looking for French-speaking Customer Consultants to power our Payment Solutions hub in Lisbon. In this role, you will be the expert voice of support for people managing their finances online. From fixing transaction issues to securing accounts, you will play a vital part in keeping the fintech world running smoothly.
The Role: Supporting Online Finances
As a customer consultant, you do more than just answer questions. You help users navigate the online payment world and make sure their money transfers go smoothly.
KEY RESPONSIBILITIES
- Inquiry Resolution: Provide expert help to French speakers regarding payment gateways, digital transfers, and account management.
- Technical Guidance: Troubleshoot platform issues and guide users through the details of modern financial tools.
- Quality Assurance: Make sure every ...