Job Description
Provide exceptional customer service as a Front Desk Representative in Residence Services. Engage with students and guests, addressing inquiries and service requests efficiently and professionally.
As a Residence Services Representative, you will be the first point of contact at the front desk, facilitating a welcoming environment for all. Your role will involve handling reservations, processing payments, and maintaining the general appearance of the lobby and office area. A strong focus on privacy and effective communication will be key to your success.
Key Responsibilities:
• Respond to inquiries from students and guests
• Process payments, invoices, and review accounts
• Manage front desk operations, including key card production
• Maintain video surveillance and ensure recording
• Update room status with housekeeping department
Requirements:
• High School Diploma, some College or University preferred
•...
As a Residence Services Representative, you will be the first point of contact at the front desk, facilitating a welcoming environment for all. Your role will involve handling reservations, processing payments, and maintaining the general appearance of the lobby and office area. A strong focus on privacy and effective communication will be key to your success.
Key Responsibilities:
• Respond to inquiries from students and guests
• Process payments, invoices, and review accounts
• Manage front desk operations, including key card production
• Maintain video surveillance and ensure recording
• Update room status with housekeeping department
Requirements:
• High School Diploma, some College or University preferred
•...