Full-Time Patient Services Role

FYihealth group

selwyn, on, Canada
Full-time
Posted June 08, 2026

Job Description

Join FYidoctors Lakefield as a Patient Services Specialist and make a difference in patients' lives. This full-time role involves delivering top-notch service in an engaging clinic atmosphere.

As a Patient Services Specialist, you will work 30-40 hours weekly. Your key tasks include managing patient check-ins, coordinating appointments, and performing necessary pre-testing for eye care. You will ensure smooth operations by handling billing and assisting patients with eyewear management while promoting a welcoming atmosphere.

Key Responsibilities:
• Welcome and manage patient check-in/out processes
• Conduct pre-testing to aid eye care
• Organize patient appointments and manage prescriptions
• Perform minor adjustments and repairs on eyewear
• Provide friendly, exceptional customer service

Requirements:
• Retail experience is a plus
• Strong multi-tasking and technology skills
• Excellent communicatio...