Job Description
Overview
Enhance patient experiences as a Full-Time Patient Services Specialist at FYidoctors Courtice clinic, Monday to Friday. Deliver exceptional service, coordinate appointments, and support eye care operations every day.
In this full-time role, you will greet and assist patients, manage check-in and check-out, and perform pre-testing to assist eye care. Youre expected to engage with patients through various channels while ensuring smooth clinic operations and managing billing and eyewear needs.
Responsibilities
- Greet and assist patients upon arrival and departure
- Perform pre-testing to aid comprehensive eye care
- Coordinate appointments and manage billing effectively
- Oversee eyewear pick-ups and perform minor repairs
- Deliver exceptional customer service for positive experiences
Qualifications
- Previous retail experience is an asset
- Ability to multi-task in a rapid-pace...