FYidoctors Patient Services Role

FYihealth group

lethbridge, ab, Canada
Full-time
Posted May 27, 2026

Job Description

Take on a rewarding role as a Patient Services Specialist at FYidoctors Lethbridge. Provide excellent patient care and support in a part-time capacity.

In this part-time role (20-29 hours weekly), you will play a crucial part in delivering exceptional service at our clinic, open Monday to Saturday. Your daily tasks include greeting patients, facilitating check-ins and check-outs, planning appointments, and performing eye care pre-testing. You'll also handle eyewear pickups, adjustments, and repairs while ensuring a positive patient experience.

Key Responsibilities:
• Welcome patients and manage their check-in process
• Assist with scheduling and appointment coordination
• Conduct pre-testing to assist eye care services
• Manage eyewear pick-ups and perform adjustments
• Maintain high standards of customer service

Requirements:
• Retail experience is an asset
• Capability to thrive in a fast-paced environme...